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Playback Settings

  1. Open the Plex app, ensure that you are signed in. Home

  2. Click your username at the top of the menu User Navigation Item

  3. Click Settings Settings Navigation

  4. You'll be on a page that looks like this. Experience Landing

  5. Navigate to the "Video Quality" menu Video Quality

  6. Set Automatic Adjustment: OFF Automatic Adjustment: OFF

  7. Set Home Streaming: Maximum Home Streaming: Maximum

  8. Set Quality Suggestions: OFF Quality Suggestions: OFF

  9. Set Remote Streaming Quality: Maximum Remote Streaming Quality: Maximum

  10. Set Play smaller videos at original quality: ON Play smaller videos at original quality: ON

  11. Check your audio settings Audio Settings

  12. Advanced Settings Advanced Settings: H.264 max level

  13. Set H.264 Max Level: Disabled H.264 Max Level